Who we are
This is the privacy policy of First for Licensing. Our business is the provision of regulatory and licensing consultancy services.
This privacy policy sets out how First for Licensing uses and protects any information that you give or is collected by First for Licensing. We have published this policy so that you understand what we do and why and to provide information about your rights.
First for Licensing is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
First for Licensing may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22/01/2019.
Information we collect
Information You Provide Directly
We collect information that you provide us directly, including when you contact us using a “Contact Us” form on the site or send us an e-mail. For example, if you send us e-mail, your email address and the contents of your message will be collected. This includes text characters and any audio, video, and graphic information formats included in the message.
Information We Collect Automatically
Our servers automatically log information about your use of and visits to the Services, including through the use of cookies and similar technologies. For example, we may collect your IP address, the type of web browser and operating system used to access the website, the time and duration of your visits, and information about the content and webpages you view and the features you access on the website.
Information from Third Parties
In addition to any information you have provided to us, we may also obtain additional information about you from other publicly and commercially available sources, as permitted law. Such as:
· Social Media e.g. Linked in
· Relevant data in the public domain e.g. Corporate websites, local authorities registers
· Referrals from existing clients
We may combine all of the information we collect or receive about you and use or disclose it in the manner described in this Privacy Policy.
What we do with your information
We use the information we collect to understand your needs and provide you with a better service, and in particular for the following reasons:
· Internal record keeping.
· Respond to inquiries we receive from you or your company or organization.
· We may use the information to improve our services.
· We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address which you have provided.
· From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone.
We may share your information in the following circumstances:
· With affiliated and third-party service providers, such as companies that provide us with, technical support, data hosting, affiliated consultants and other services.
· With other parties when required by law or as necessary to provide or protect our services. For example, we may need to disclose information with other parties to comply with the law or respond to a request for cooperation by a government entity or law enforcement.
· In the event we sell or transfer all or a portion of a business or assets to a third party, such as in connection with a merger or in the event of a bankruptcy reorganization or liquidation.
· When you or your company or organization consent to or request such sharing.
We will retain your data for at least 1 year after collection and longer if it is necessary to provide you with information on our products and services whilst you are a client and/or potential client and/or to meet our legal or regulatory obligations.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
First for Licensing uses industry standard security measures to protect the information under our control, including firewalls and other security measures. Although the inherent dangers of the Internet mean we cannot guarantee the protection of your information against loss, misuse, or alteration, First for Licensing takes steps to protect your personal information
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You have multiple rights under data protection law with regards to how First for Licensing processes your information. Your rights are summarised below.
Right to be informed
You have a right to receive clear and easy to understand information on what personal information we have, why and who we share it with. We do so by means of this Privacy Policy.
Right of access
You have the right to know what personal data we process and to be provided with access to the information. If you wish to receive a copy of the personal information we hold on you, you may make a subject access request.
Right to request that your personal information be rectified
If your personal data are inaccurate or incomplete, you can require that they are corrected.
Right to request erasure
You can ask for your information to be deleted or removed if the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed. There are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
Right to restrict processing
You can ask to block or suppress the processing of your personal data for certain reasons. This means that we are still permitted to keep your information but only to ensure we don’t use it in the future for those reasons you have restricted.
Right to data portability
You can ask for a copy of your personal data for your own purposes to use across different services.
Right to object or withdraw consent
You can object to First for Licensing processing your personal data where it is based on our legitimate interests, in which case we can no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
You can object at any time to our use of personal data relating to you in connection with our direct marketing with a view to attracting you as a client. Where you do so, the personal data shall not afterwards be processed for such purposes.
Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing.
Where we are processing personal data about you with your consent you can withdraw it at any time.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Contact
If you would like to contact us to discuss any concerns you have with the way in which we are gathering or using your personal data, please contact us using one of the following:
· Email us at info@firstforlicensing.co.uk
· Contact us on 07307 028777
If you are not satisfied with our response to your complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO) at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
0303 123 1113